Key Points at a Glance

• Dr. Nathan Jeal, Dentist and Entrepreneur, in conversation with Naren Arulrajah
• Currently owns and operates 2 practices with wife/partner
• Graduated in 2011 from dental school
• Lessons learned in communication, finding the right team members and marketing
• You need to focus on the benefits or consequences of procedures, not just the technical side of it
• Take the time to focus on the patient and listen to their needs
• The biggest part of communicating is listening
• Having the right team in place can make the workplace more self-managing and enjoyable
• Marketing your practice