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Inspiring Lessons in Dental Practice Success
Creating a Culture of Success at Your Dental Practice
Episode #79
Systems, Motivation and Leadership in the Dental Practice
Key Points at a Glance
Julie Varney, Darkhorse Tech, in conversation with Naren Arulrajah
In the dental field for 24 years
Helps clients transition and grow their practice
Simple systems: Top 3 systems
The scheduling system
Becoming a more productive practice
Communication & motivation within the team
Find something you love to do
Toxicity in the workplace
Visit:
www.julievarney.com
Call:
315-409-8507
Episode #78
Love Your Team, Love Your Patients, Love What You do with Gary Takacs
Key Points at a Glance
Gary Takacs, Founder of the Thriving Practice Academy, in conversation with Naren Arulrajah
Background Introduction
Commonality of helping others
Recap: 6 goals (discussed in 1st podcast)
High Performance team; 3 forms of team meetings
Treating the patients you want to treat
Discovering what your 5 favorite treatment areas are
Take after treatment photos to use in the office
Complimentary Morning Huddle Checklist:
Website:
www.ThrivingDentist.com
and
www.takacslearningcenter.com
Email:
gary@takacslearningcenter.com
Thriving Dentist Show podcast
Episode #60
Building a Team That is Invested in Your Dental Practice as Much as you are | Chuck Blakeman
Key Points at a Glance
Chuck Blakeman, Serial Entrepreneur, Author, Founder of GOTT Summit, in conversation with Naren Arulrajah
19 years after high school graduation, got Bachelor’s degree
Connected into the dental industry through a woman in dentistry, who bought the book ‘Making money is killing your business’
How to build your team
Managing your team vs. leading your team
Beliefs determine your values
Thoughts determine your actions
Actions becoming habits
Stupid and Lazy
Visit:
chuckblakeman.com
or
gottsummit.com
Email:
krista@cranksetgroup.com
Episode #51
The Importance of Good Work Relationships in The Dental Practice with Brett Judd
Key Points at a Glance
Brett Judd, Licensed Therapist and Social Worker, Founder of Your Practice Therapist, in conversation with Naren Arulrajah
Started Marriage is worth Millions with his wife, who is also a Therapist
Approached by David Phelps to work with Dentists
Stared working with Dentists to improve team relationships
Safety, Security, Control, Belonging
People will always seek safety and security
Changes impact the sense of safety among the team
Give praise and validation to ease the fears of team members during change
Give team members a sense of control
We have a sense of belonging, we all need to be belong to something
Importance of the transition process in introducing a new team member
Machine type practice vs. community type practice
Every practice has a culture, it’s important to make sure it’s a good one
People seek vanity to improve their self esteem
Email:
consult@yourpracticetherapist.com
Visit:
www.yourpracticetherapist.com
Episode #39
Working with A Great Team in Your Dental Practice | Lynne Leggett
Key Points at a Glance
Lynne Leggett, founder & CEO of Victory Dental Management,in conversation with Naren Arulrajah
Being a working mom and setting workplace boundaries
How I got started in the Dentistry field
Working with a great team in the practice
The Dentist needs to be the coach and lead the team
Every team member needs to understand their role, responsibility and expectations
All team members need clarity and need to understand their accountability to the team and practice
Mindset is key, make a choice from a positive side
Appreciate your team members
Know your mission and know why you are doing what you do
Dentistry is about relationships and trust
Clarity in the practice makes it easier to accomplish goals
Clarity and communication work hand in hand in the practice
Bad moods need to be left out of the practice and replaced with positivity for the patients
Call:
804-399-2053
, Email:
victorydentalmanagement@verizon.net
or Visit:
www.victorydentalmanagement.com
Episode #32
Communication is key in all parts of your practice | Ms. Katherine Eitel Belt
Key Points at a Glance
Katherine Eitel Belt- Master Speaker, Trainer & Coach,
www.lionspeak.net
in conversation with Naren Arulrajah
Started in dentistry as a chairside assistant then into management
In the beginning, didn’t know how to teach to the adult mindset
Trained herself on how the adult learns to further improve her skills
3 pillars: Patient/Customer facing communication, Team communication, Training Others
The Lioness principle
Your team needs framework & protocol
Self-leadership
When you’re in the ‘flow’
The Re-envision Vision
Leading by example
Inspiring the team around you
Annual retreat for teams
Visit:
www.lionspeak.net
,
info@lionspeak.net
put (Vision Kit in subject line)
Episode #31
Unique Ability Teamwork | Shannon Waller
Key Points at a Glance
Shannon Waller, Coach, Speaker, Designer in conversation with Naren Arulrajah
Has been with Strategic Coach since 1991
Created strategic coach teamwork in 1995
Team Success podcast:
www.yourteamsuccess.com/podcasts/
Core definition of unique ability
We all have a unique ability
Unique ability teamwork; what it is & what it’s not
Doing something that gives you energy
Working together, while being good a different things
Visit:
www.strategiccoach.com
,
www.yourteamsuccess.com
Episode #27
Becoming a Total Health Practice | Dr. Thomas Larkin
Key Points at a Glance
Dr. Thomas Larkin,
www.tomlarkin.com
, in conversation with Naren Arulrajah
Director of Oral Systemic Practice for Productive Dentist Academy
Dentist need to stop rendering opinions on what they think it is
Dentist need to measure risk assessment
Educate the patient on what is going on in their mouth before treatment is discussed
Dentists need to have conversations with patients
Build a trust relationship to get the patient involved
Practices need to be education centers
Patients need to have an understanding of risk assessment and what risks they have or do not have
Hygiene is essential to your practice and your patient’s overall health
Transform your office to be wellness oriented
Don’t go into undefined relationships when going starting into a practice
I am Free, book by Dr. Tom Larkin, email to receive one
Visit:
www.tomlarkin.com
or Email:
tom@tomlarkin.com
Episode #20
Culture and your practice | Dr. Ben Kacos
Key Points at a Glance
Dr. Ben Kacos, Dentist/Coach, in conversation with Naren Arulrajah
Culture within your practice
Starting your day positive
Core Values and Mission Statement
Coping with the blessing and curse of perfectionism
Happiness and fulfillment
The morning huddle/Checklist
Team Growth
Building a team with the same values
Set the tone by calling the new patient the night before
Get personable with your patients
Appreciating your patients
Dealing with negativity & rebuilding
Sharing books: The Energy Bus by Jon Gordon & The Miracle Morning by Hal Elrod
Stopping the negative mindset
Learning from and preventing stressful situations
Visit:
www.exploreeducationce.com
Email:
bkacos@gmail.com
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How to Increase Patient Satisfaction and Loyalty
How to be a Dentist and an Entrepreneur
Business Strategies For Success In Dentistry
Tips and Insights from Experienced Dentists
Marketing Your Dental Practice
Creating a Culture of Success at Your Dental Practice
Smart Ideas for Dentists
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